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Wolf Classic 150 / Torque values
« Last post by Patoloco714 on Today at 09:13:15 PM »
Hi guys, is there a consensus on torque value for the rear axle? Or any other important bolts? How sketchy is it riding around with it just ďpretty tightĒ?
2
SYM Joyride / Re: Spare parts
« Last post by Syd on Today at 01:17:39 PM »
Hi,
Thanks not really, according to the sym uk website the nearest one is over 20 miles away, so i thought it would be easier to buy one online.
Have you asked if that dealer would ship to you?
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SYM Joyride / Re: Spare parts
« Last post by Casper19 on Today at 04:52:39 AM »
Hi,
Thanks not really, according to the sym uk website the nearest one is over 20 miles away, so i thought it would be easier to buy one online.
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SYM Joyride / Re: Spare parts
« Last post by Syd on February 18, 2018, 06:27:16 PM »
Do you have a dealer nearby?
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Citycom 300 / Re: Shop wants me to pay $2000 for a new engine after they bent my crank!!
« Last post by Syd on February 18, 2018, 06:25:56 PM »
It appears you got screwed, and I'm sorry you did. Is it worth consulting a lawyer? Incompetence is common among shops. I had a similar situation ( sans damaged crank ) with a Piaggio dealer. It sucks.  I'm not sure how they could have 'bent' your crank trying whatever it was. More likely they damaged the threads beyond repair.
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Quote
Why would they declare their intention to install a flywheel they got for free, then decide to try a stator, put things back together, and then try replacing the flywheel?
A video showing how the stator and flywheel (rotating magnets) work together (how common is it for a flywheel to lose its magnetism? Who knows) https://m.youtube.com/watch?v=G_7FD_ZhKSg

Removing a flywheel is usually pretty straighforward https://m.youtube.com/watch?v=g4JdMCztgG8 but they no doubt can become stuck..

...It would be interesting to know what tools/techniques they used on removal that bent the crankshaft (you can see how the puller presses against the end of the crankshaft and I can't imagine this bending the crankshaft) 

If the tools and procedures used were within what would be considered 'normal' to remove a potentially stuck flywheel, then what would a court decide is the level of accountabilty of a repair shop

Quote
Until  I was told the crank was bent, the shop had never mentioned to me ordering or installing a stator.
Where I come from, this would have to be okayed by you, either on the initial service write-up or on an in-person or telephone conversation with the repair shop...

The long period of time your scooter was in the shop is ...(fill in the blank with your favorite ???'s & expletives...)

I have no clue about the coverage of your insurance policy, but I can't imagine them going after the repair shop, unless this was a repair following vandalism, collision, etc... (Can you buy an insurance policy to protect you against possible shoddy repair service?)


Quote
It appears they still didnít know what the problem was when they damaged the crank. 
Testing the output of a stator has nothing to do with relays, regulators or any other component on your scooter...either the stator is operating correctly (move on to diagnosing the problem further down the line) or it doesn't...  https://m.youtube.com/watch?v=JqE-Qw0PfF0

...telling you that a flywheel And a relay is needed...2 seperate faults/repairs/(wild guesses...?)
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SYM Joyride / Spare parts
« Last post by Casper19 on February 18, 2018, 01:04:00 PM »
Hi guys.     
Love the forum, l need a new thermostat for my evo and I was wondering if any one could help. Maybe a website where sym parts are abundant, finding it very difficult to find parts.
Thanks
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Citycom 300 / Shop wants me to pay $2000 for a new engine after they bent my crank!!
« Last post by Sage on February 18, 2018, 12:15:59 PM »
I took my scooter to the shop to diagnose and repair symptoms that started with the battery running down without recharging a few times, followed by failure to do anything when I pushed the starter with a charged battery.  Seven weeks after the shop told me they were about to install a relay and a flywheel, they called to say they bent the crank and the best option they can offer is for me to pay $2000 for a new motor.  Can I successfully sue or would my comprehensive insurance cover the repair?  I need advice and options.

The details -

I have a 2009 SYM Citycom 300i with about 11,000 miles.  It has been a great scooter, except for the common headlight relay issue that Alliance refused to pay to repair after I proved I had a valid warranty.

In October, it didnít have enough juice to start, so I pushed it home and charged the battery.  The next time I rode it, the battery died again, so I bought a new battery.  That battery also ran down.  When I recharged the battery, the scooter failed to respond when I pushed the starter, so at the end of October I took it to the local SYM dealer to diagnose and repair the problem.

They called me on November 1 to tell me they thought there might be a dash bulb connection issue based on something similar on a different scooter.  I heard nothing from them, so I called on November 15 and was told they had never seen problems like my scooter had, but had ordered a relay.

Having received no update, I called on December 12 and was told they had just received parts including a flywheel for my scooter.  They didnít know if the flywheel was needed, but they got it for free and planned to replace it while they were in there.  They expected to finish that day.

Over seven weeks later, I had heard nothing until they called on February 1.  They said they had bent the crank trying to remove the flywheel.  They had found a new engine for $1500, but were waiting to learn if they could get the parts to rebuild the engine to present more options and would call the following day.

The shop didnít call, so I called February 16 and was told they still didnít know whether they could get parts for a rebuild, but they were willing to guess that option would cost twice as much as a new engine.  They said they donít intend to take any financial responsibility for repairing the damage they did, and said I am looking at paying somewhat under $2000 for the new engine plus labor.  It appears they still didnít know what the problem was when they damaged the crank.  They said they had installed a stator, but it didnít fix the problem, so they tried to install the flywheel and damaged the crank.  They couldnít guarantee the scooter would be fixed with a new engine.

I searched online for SYM Citycom 300i with similar symptoms and found many discussions posted.  Suggested repairs include a starter, starter relay, stator, voltage regulator or rectifier, headlight bulbs, and wiring issues.  There were no mentions of the flywheel being involved.

Until  I was told the crank was bent, the shop had never mentioned to me ordering or installing a stator.  They only mentioned a relay had been ordered, then on December 12 that they received a free flywheel they would install that day.  Then, after seven weeks, they claimed they installed a stator, but it did not solve the problem, so they proceeded to replace the flywheel and bent the crank.  Why would they declare their intention to install a flywheel they got for free, then decide to try a stator, put things back together, and then try replacing the flywheel?  Maybe they spent seven weeks brainstorming how to defend their actions and avoid taking responsibility.  Regardless, does replacing the flywheel make sense?  Does it make sense that a shop using the right tools and procedures for my case would bend the crank?  Does it seem fair that they would expect me to pay to repair the engine they ruined in the process?  I would really appreciate advice.  Would I be successful filing a small claims lawsuit, given they can bring mechanics and I canít talk knowledgeably about the mechanical aspects?  I still have comprehensive insurance on this scooter.  If I file a claim, would my insurer make things right by either paying me to repair the scooter or suing the shop on my behalf?
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Symba / Re: Symba help, Auto by-starter, rectifier
« Last post by Loc-Nar on February 17, 2018, 12:24:20 AM »
The headlight and the by-starter are operated by AC.Very odd, but that's how it is. The yellow and white wires are the AC from the ACG. Strong 14.8V The bike works wonderfully with one snorkel taken off of the airbox. No smoke, 50mph. The adjustment screw needs to be in almost all the way, maybe 1/8 turn out. It almost seems like its not an adjustment screw as the pitch on the threads are so coarse and the fit allows air to pass by unless its in all the way. Used some silicone sealant on it. I'll check the plug after a while to see if its rich but everything seems to be great, instant cold startup, no bogging, runs great. Have to have a snorkel off though!
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Citycom 300 / Re: Not starting as if KILL switch is on.... but is not.
« Last post by Tromper on February 15, 2018, 02:13:48 AM »
First thought would be the sidestand switch sticking or a brake switch being fussy (try both brakes), but since you note it's a problem when it's cold I poked around a bit & found a few references to issues starting with a somewhat weak older battery that tested OK while sitting.

Have you tested your battery while cranking?  A battery with even a minor short will drop rather heavily under load so it may not have enough to turn the engine and run the fuel injection.

Reference - http://symforum.com/index.php?topic=1549.0
& the Jun 30, 2010 at 3:34pm post from kiwi @ http://scootdawg.proboards.com/thread/16772?page=14


I have a 2009 SYM Citycom 300i and I suddenly have a starting failure. On cold mornings the scooter would sometimes stall until it was warmed up. Not a real problem. Yesterday morning it was about 30F and the scooter would not start, but the starter was cranking, and I assumed the battery was having a hard time because of the cold. I put a battery charger on and got the battery fully charged.

When I tried to start the scooter again there was no response or turn over at all. It acted just as if the kill switch was on. But I doubled checked the switch by the battery, on the handle bar and the kickstand was up.

When the ignition key is in all the lights and horn worked and I checked the fuses and they were all fine. I double checked the battery and it is fully charged.

Since the starter was cranking before I charged the battery and now there is no response I am suspecting a wire or a switch, since I would not expect the starter to be working one moment and not at all the next.

Does anyone have any suggestions? 

The next step is to put it on a truck and bring it in to the shop.

Thank you,
Tim
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